Your Privacy

Clear policies and easy ways to share your concerns with us

Introduction

Life Protector Limited ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our services or visit our website.

Who We Are

Life Protector Limited

Financial Services Provider Number (FSP): FSP1005957

Address:
2F/Unit 17, 17 Putney Way,
Manukau, Auckland 2104

Email:
rowena@lifeprotectorlimited.com

Website:
www.lifeprotectorlimited.com

Information We Collect

We may collect personal information including:

  • Name

  • Address

  • Phone number

  • Email address

  • Date of birth

  • Employment details

  • Financial information

  • Identity verification documents

  • Loan and insurance information

  • Credit-related information

  • Information provided through website forms, phone calls, emails, and meetings

Why We Collect Your Information

We collect personal information to:

  • Verify your identity

  • Assess your financial needs

  • Provide mortgage, insurance, and lending advice

  • Arrange products and services on your behalf

  • Communicate with you regarding your enquiry

  • Improve our services

  • Meet our legal and regulatory obligations

  • Respond to complaints and enquiries

  • Provide information about products and services that may be relevant to you

Who We May Share Your Information With

To provide our services, we may share your information with:

  • Banks and lenders

  • Insurance providers

  • Credit reporting agencies

  • Compliance and audit providers

  • Professional advisers

  • Legal advisers

  • Technology and data storage providers

  • Government agencies where required by law

  • Regulatory bodies including the Financial Markets Authority (FMA)

We will only disclose your information where authorised by you or permitted by law.

Protecting Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.

Our systems use secure technology and encryption where appropriate to help safeguard your information.

How Long We Keep Your Information

We retain personal information only for as long as necessary to provide our services, meet legal obligations, and maintain business records.

Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if you believe it is inaccurate.

To make a request, please contact:

Email: rowena@lifeprotectorlimited.com

We may require proof of identity before releasing information.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand website performance.

You may disable cookies through your browser settings, although some website functionality may be affected.

Data Breaches

If a privacy breach occurs that is likely to cause serious harm, we will follow our obligations under the Privacy Act 2020, including notifying affected individuals and the Privacy Commissioner where required.

Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be published on this website.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Life Protector Limited

Email: rowena@lifeprotectorlimited.com

Phone: 021 886 846

Address:
2F/Unit 17, 17 Putney Way,
Manukau, Auckland 2104

Privacy Policy

Get in Touch

Questions about our policies? Reach out anytime.

Phone

021-2456988

Email

info@lifeprotectorlimited.com